Service

Service and maintenance is a vitally important requirement for all air conditioning and refrigeration systems. As standard most manufacturers offer a 3-year warranty (we offer 5 years), providing a maintenance contract is taken for that period. Planned preventative maintenance of your system can save you money and extend the life of your air conditioning units for only a modest investment.

At Direct Climate we also undertake maintenance and service contracts for equipment not installed or supplied by us. We are able to create a service schedule to meet your individual needs, requirements and budgets. We can do this from basic bi-annual visits to ensure manufacturers warranties remain to more regular visits on larger sites.

Our service engineers use the latest diagnostic fault finding equipment from manufacturers to isolate and repair the faults.

Our engineers are constantly upgrading their skills to be at the forefront of new technology advances.

Our  team regional engineers is coordinated by our call centre to respond promptly to service calls. Service vehicles are equipped with state-of-the-art technology and a range of spares to ensure timely fault diagnosis and a high proportion of first time fixes.

Service agreements include a consultation visit which allows you to choose which packages are best suited the specific requirements of your business. A register of assets covered by the agreement is maintained on our service management system.

Direct Climate service team is structured to provide our customers with total peace of mind.